Senior Benefits Individual Counseling Services

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Senior Benefits Individual Counseling Services (SBICS) help older adults 60 and over and those caring for the elderly achieve a better understanding of Medicare health plans and prescription drug coverage. Information is provided about different types of government programs.

Meet with trained counselors in a private setting to get information about:

  • Medicare, Medicare Advantage, and Medigap supplement plans
  • Part D prescription drug coverage
  • Medicare savings plans for low-income seniors
  • Home Energy Assistance Program (HEAP), food stamps and other benefit programs

You will be able to meet with trained counselors in a private setting at each center.

No appointment is necessary at these convenient locations and times near you:

NEW! If you can’t come to one of our service locations, you can leave a message at our SBIC helpline at 914-231-3260. Include your name, number and tell us whether your interest is in Medicare services or other benefits. A counselor will return your call within two business days. You can also request a call by sending us an email using this form.

Greenburgh Public Library
300 Tarrytown Road, Elmsford
Counselors are available:
Mondays: 10:00 am – 1:00 pm

New Rochelle Public Library
1 Library Plaza, New Rochelle
Counselors are available:
Fridays: 10:00 am – 1:00 pm

Ossining Public Library
53 Croton Avenue, Ossining
Counselors are available: The 3rd, 4th, and 5th Thursdays of the month:
Thursdays: 1:30 – 3:30 pm

(Peekskill) The Field Library
4 Nelson Avenue, Peekskill
Counselors are available: The 1st and 2nd Thursdays of the month
Thursdays: 10:00 am – 1:00 pm

Port Chester – Rye Brook Public Library
1 Haseco Avenue, Port Chester
Counselors are available:
Thursdays: 11:00 am – 2:00 pm
2019 dates: 10/17, 11/7, and 12/5
2020 dates: Every 1st and 3rd Thursday of the month

(Shrub Oak) John C. Hart Memorial Library
1130 Main Street, Shrub Oak
Counselors are available:
Tuesdays: 10:00 am – 1:00 pm

Somers Library
Route 139, Reis Park, Somers
Counselors are available:
Wednesdays: 10:00 am – 1:00 pm

(Tarrytown) The Warner Library
121 N. Broadway, Tarrytown
Counselors are available:
Wednesdays: 10:00 am – 1:00 pm

(Yonkers) Grinton I. Will Library
1500 Central Park Avenue, Yonkers
Counselors are available:
Tuesdays: 10:00 am – 1:00 pm
Thursdays: 11:00 am – 3:00 pm

(Yonkers) Riverfront Library
1 Larkin Center
Counselors are available by appointment only.
Please call 231-3260 to specify a date and time. Provide your name and a callback number.

Not ready with a specific question? Learn more about Medicare at one of our educational seminars, including Demystifying Medicare and Medicare Basics. The full calendar is available here.

SBIC is a program offered by Westchester Seniors Out Speaking, a project of the Westchester Library System. Invite us to speak to your community group about Medicare and related services. Our Westchester Seniors Out Speaking brochure has more details, including available presentations. For more information email

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